HOME | Contact Us

Universal Parks & Resorts VacationsSM is committed to providing world-class customer service and support.

We offer 3 ways for you to contact us.

• What is a Universal vacation package?
• Why should I purchase a Universal vacation?
• How do I make my vacation reservations online?
• What is a Promotional Code?
• What is Universal Express Plus? How can I get it?
• Where can I find information about Annual Events?
• Where can I find your discounts or Specials?
• How do I find hotel descriptions?
• How do I book more than one hotel room?
• How do I book a vacation for ten or more rooms?
• How do I make special room requests?
• What methods of payment can I use?
• How do I know my online transaction is secure?
• How will I receive my reservation confirmation?
• How do I change my reservation after it is booked but prior to travel?
• How do I cancel my reservation?
• Can I purchase a vacation on the phone?
• I forgot my password. What do I do?
• My computer uses a pop-up blocker. Will this affect how I use this web site?

Email us any questions or concerns. Unfortunately we cannot provide vacation quotes through email. If you need a quote please feel free to call us.

*	Your email address:
*	Confirm your email address:
*	Subject:	Select a topic field Air travel Credit Cards or billing Refunds Hotels International Travel Changes to reservation Security and Privacy
*	Comments:
* required fields

We are available by phone Mon-Sat 8AM to 11PM EST and Sun 9AM to 9PM EST.

• Vacation Planning assistance, questions, or comments at 800-711-0080
• Groups of 10 or more guests contact (800) 447-0663