At Universal Orlando Resort, we know how important your vacation is to you and your family. We appreciate how much you've been looking forward to riding the all new The Simpsons RideTM, experiencing The Amazing Adventures of Spider-Man®, kicking back by the pool, and enjoying all the action and excitement of Universal Orlando Resort.
And while we can guarantee an incredible vacation experience here at Universal Orlando, we unfortunately can't make any guarantees about the weather. However, we can make your travel planning stress-free with our "No Questions Asked" cancellation policy. In the event you are not able to travel to Orlando due to an active named storm, we'll help you re-schedule your vacation or give you a complete refund - no questions asked. Your safety and peace of mind come first when you're visiting us, and we hope to see you here soon!
Additional elements including air, car rental or other theme park tickets are separate and not part of this policy.
ABOUT ORLANDOOrlando is located 40 miles from the Atlantic coast, which means it is rare that our area is severely impacted by hurricanes. In fact, Orlando's inland location makes it a primary destination for coastal residents and visitors who are seeking shelter from an approaching storm. The Orlando community puts a tremendous amount of resources into planning and preparing for guest safety in the event of any emergency situation, including severe weather.
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